@Ixnay Thanks for your reply, and we are sorry for the inconvenience caused here. I found my colleague is following up and try to fix it. It is recommended to do some troubleshooting first via email...

@Kaiyuan What is the bandwidth you paid for your ISP? And who is your internet service provider? With computer connected to the modem directly, please run the speed test for 3 times and show us the...

Hi, the same thread. https://community.tp-link.com/en/home/forum/topic/167102

@muddlehuddler How do you connect the skype to the Deco? By wired cable or wireless？What about the network stability of other devices also? If it is connected by wireless, please disable the mesh...

@M1zzRym Great to know that, congratulations. Nice day.

@Atiqur_Rahman The router should be working fine if the 5GHz can be detected by other devices. Have you ever tried to change the wireless channel of the 5GHz to verify whether it can be detected?...