@Frizzaldo What is the current hardware and firmware version of the KC110? What is the light status of the KC110 when the streaming does not work? What about the liveview, can you see it normally?...

@iuser1 Do you mean that the volume you get from the camera side is fine, while it is very low on other side? What is the model number and OS version of your smart phone? Have you tried to change...

@DaddyFrank Our engineer will email you, you can check your inbox. Thanks for your support and cooperation in advance, and have a nice day.

@JonnyM For the camera, it is designed to off screen in 10 minutes, and there should be a notification on the camera. While to view the video constantly, as a workaround you can touch the screen to...

@cramasca Thanks for your reply. Try to disable the firewall or anti-virus software on the front-end device/modem; and you can change its DNS to 8.8.8.8 to give it a go. Meanwhile, may I know the...

You are welcome; any further problem, please let us know.