I see, thanks for your reply. As the warranty policy, they need take responsible for it. You can wait for their feedback. Any updates, you can let us know.

Hi, You can setup schedule to turn it on or off at a certain time automatically, do not have to control it manually. Below is the instruction: https://www.tp-link.com/support/faq/947/ While, there is...

Hi, Below is the instruction to configure the 855RE. https://www.tp-link.com/support/download/tl-wa855re/#video Please use the main router's wifi password to set it up and this password cannot be...

Hi, The reason I ask how do you connect the RE450 and main router is to confirm their connection type. At the first beginning, you told me you have configured the RE450 access point successfully,...

Hi, What is the current light status of the TL-WPA4220? To make internet work, please ensure that the powerline led comes on on both units. Otherwise, please follow the instruction below to pair...

Thanks for your reply and sorry for the inconvenience caused here. You can take some time to test its performance and stability. Any further problem, just let us know. Nice day.