Hi, The current IP address obtained by your computer is an public IP address, I'm afraid that you setup a PPPoE connection on your computer with the information given by ISP. Just like below( here we...

How did you set it up as bridge mode? What I think is that the VR400 will be used to synchronize the DSL connection with DSL line ( phone line) plugged into the DSL port, then another gigabit router...

What about other information? With more details, we can do further analysis and try to fix it. Thanks in advance, good day.

that is okay. if need more help in the future, just feel free to get back to us.

Hi, Sorry to tell you that we can not find the mac address via the serial number. While generally speaking, the MAC address is printed on the bottom label or the box package. If you still have the...

Hi, Thanks for your feedback, with devices plugged into the LAN ports but the ethernet leds do not come on, there may have something wrong. And you said you got replacement, but still the same thing?...