Hi, Do they stop working at the same time? Or just some of them have the disconnection issue? What about the light status of the Deco M4 when the camera lost connection? Can other devices get...

Hi, The new firmware is released already, while it is still under test to ensure its performance. It is supposed to release the firmware to public in July. Meanwhile, for the LAN IP's changing, in...

Hi, The Deco M9 plus supports wifi, zigbee and bluetooth. To find whether the connector supports mesh wifi, it is suggested to contact their tech support cause they are more professional about their...

Hi, Thanks for your feedback, glad to hear that it was resolved finally. And we have noted that. Thanks for your valued feedback again. Nice day.

Hi, Thanks for your reply. Please take your time to email us the short video and the purchase date once you go home. Good day.

Hi, Sorry for the inconvenience, the password can be numbers or letters, and some limited special character for now. While we will remind our R&D team and they will work on it. Besides, to ensure the...