After you set it up the range extender, with your computer or cellphone connected to the 940N, what is the IP and gateway it obtained？ Instruction as below: https://www.tp-link.com/support/faq/838/...

Hi, We will remind our R&D team and they will work on it and evaluate the feasibility. You can keep an eye on our official website for more information. Nice day.

Hi, With the internet led shows blue but no internet, please login to the web interface and check whether the router has the valid WAN/internet IP address. If not, try to reconfigure it; if it has...

Hi, What is the current firmware version? What is the wifi signal strength which you can find it on the device info page? Cause the other 2 plugs work properly, you can exchange their locations to do...

Hi, HS100 does NOT support energy monitoring, while HS110 supports this feature. Good day.

Hi, Sorry to tell you that we only provide English Service for Global users, you can contact the local tech support to get some help....