mu pleasure; if need more help do not hesitate to contact us. Good day.

Hi, Thanks for your reply; So the 850RE works fine but sometimes there is no internet access from it? With your computer connected to the 850RE but no internet access, what is the IP address and...

You are very welcome, glad to help you. If need more help in the future, do not hesitate to contact us. Good day.

Hi, What I mean is that with setup static IP on the TV itself, can you ping the gateway of the router from the TV? Or can you ping the TV from the computer in the same local network? Have you ever...

Hi, May I know where did you get this link? You can contact the local tech support to confirm it and get some specific help....

Hi, Thanks for your valued reply. To do further analysis, please take a screenshot of the status page of the router. Meanwhile, have you ever tried to upgrade the firmware, any updates? Good day.