Hi, As far as I know, there is no compatibility issue. And there is no such feedback reported by our customer. Back to your case, we can do further analysis and try to fix it. May I know who is your...

Hi, Thanks for your valued reply. May I know what is the current network connection type of the C60? Is it PPPoE or dynamic IP or something else? Good day.

Hi Alex, I confirmed again, considering some customers have the request to enable port forwarding, to avoid potential loss, now the service port is restriced to 1024-65535; While the service port...

Hi Bing, Glad to hear that it was resolved finally. Thanks a lot for your valued reply. If need more help in the future, do not hesitate to contact us. Good day.

Hi, Thanks for your valued reply. Simplify the network topology is a good method to do troubleshooting, which is mentioned on the instruction as well. https://www.tp-link.com/support/faq/2236/ For...

Hi, Thanks for your reply. Below is the instruction to setup the parental control on the C6. You can refer to the instruction to configure it again and click save and reboot to apply the settings....