Hi, Thanks fro your feedback, our engineers are working on it and make some progress. You can keep an eye on our official website to get more updates. Good day.

Hi, For now, we can get the security/parental controls/ total connected network devices each day and the smart devices/shortcut automation messages from the monthly report. For the usage of each...

Hi, With main Deco connected to the Ziggo router only, please connect your computer to the main Deco by wired cable and then test the speed; At the same time, please run a speed test with computer...

Gotcha, thanks for your feedback, have noted that. So now you can enjoy the internet, if need more help, just contact us.

Hi, To ensure the performance of the Deco, it is suggested to connect no more than 30 devices to the wireless network. While the maximum number of Deco unit can be attached to is about 100; while it...

Hi, There is no option to change time via Deco app, instead, the Deco synchronizes the time/date on your cellphone automatically when you configure it. If the time settings does not work, you can...