Hi, With DHCP server disabled on BT hub, it is suggested to setup BT hub as bridge mode and the re-add the Deco M5 and configure it as wireless router mode. You can give it a go first, any updates,...

Hi, There is a setup video available for the Deco M9 plus, while you can refer to even though the model is different. https://www.tp-link.com/support/setup-video/ You can try to bridge the old router...

Hi, Sorry to respond late, so can I say that the Deco M4 works fine now? Did you use the IOS app to configure it with VLAN ID enabled to make it work? Good day.

Hi, Thanks for your reply. I tried to open the images you sent, while it takes a long time to load, but figures out no avail; so could you please post the pictures again? Meanwhile, when the C60 lost...

Hi, For your information, the access control will take effect no matter what wireless network the device connects. In other word, we cannot make guests into the wifi without Mac address filtering...

Hi Tizer, Thanks for your reply. What is the light status of the VR600 when it lost connection? What is the current hardware and firmware version? With your computer/cellphone connected to the vr400,...