Hi, For your information, you can name both 2.4 & 5GHz SSIDs to the same; in this way, you do not have to change the network manually; for the roaming issue, it is still related to the clients...

Hi, Sorry to hear that you have some difficulty with TD-W9970. We will do some troubleshooting and fix it. a. What is the current light status of the TD-W9970? b. Is there any DSL/phone line...

Hi Wafer, Per you know, the latest firmware is 20181210 already, and has been pushed publicly. Please try to power cycle the whole system, including the modem and the Deco nodes. After that, please...

Hi Janoosti, Thanks a lot for your reply, our engineer will follow up and do further troubleshooting to fix it. Please keep in touch with us. Have a nice day. janoosti wrote I replied a minute ago....

Hi Bar, Thanks a lot for your valued reply; and just take your time to test the performance of the firmware. Any updates, please let us know. Have a nice day. Bar wrote Update: I've successfully...

Hi, I got your point, while there is no whitelist rule available for Deco now, instead, we can add device into blacklist only. While, we will forward this request to our R&D team and then they can...