Hi, Try to disable fast roaming and clear the high priority items to give it a go. Open Deco app, tab more-advanced-fast roaming/ more-QoS to do that. After that, please check whether you can connect...

Hi, thanks for your valued reply, our engineer is working on it, any updates, I will let you know. Have a nice day.

Hi, We can do further analysis and fix it, please check your inbox and reply to us, and then we will follow up. Good day. Bar wrote I'm not sure I changed anything, I just plugged in the main M5, ran...

Hi, Sorry to hear that, while for the firmware, we may not able to downgrade it to 1.2.4. You can reply to our email and then our engineer will follow up and try to fix it. Good day. janoosti wrote I...

My pleasure; Just let me know if I can be of further help.

Hi, Uninstall the current upgrade tool first, and the download link I sent contains a package of files, including the firmware, the manual upgrade tool and the upgrade instruction. You can install...