Hi, Please connect the modem/internet source to the blue/internet port of the C1200. And then configure it with the parameters given by ISP. The internet light should be green or blue if it is...

Hi, What is the current firmware and hardware version of the router? What do you mean the bedtime mode does not always work? More details will help a lot. Besides, when the 5ghz does not work, can...

Hi, The C3150 does not support parental control when it works in bridge mode; and you can verify whether it supports WDS bridging function by access the web interface. If you want to use the parental...

Hi, Below is the instruction to enable parental control feature on the C1200. https://www.tp-link.com/support/faq/1531/ While please notice that the internet access time is the time period when the...

Hi, Does the error message show up anywhere? Is it possible to go to advanced-wireless page to enable it? Or go to basic-wireless page. Please show us a screenshot of the error message as well; what...

Hi, Please use the original power adapter to power it up, and ensure that the power button on the back is turned on. Good day.