Hi Splee, You can email our tech support with the details of the current issue to get the firmware. https://www.tp-link.com/support/contact-technical-support/#E-mail-Support Good day. Splee wrote Hi...

Hi, Please provide more details about the current problem; Like the screenshot of the status page when the connection lost; Meanwhile, please take a picture of the basic- network map page at that...

Hi, In standard wireless router mode, it need connect to the internet source by ethernet cable via the LAN4/WAN port, and it cannot get internet with the sim card anymore. Below is an instruction you...

Well, what do you mean by the bridge mode of the 4G LTE router？ If there are 4G LTE Tower, to get internet, you can buy 4G LTE router with sim card inserted.

Hi, For your information, you can name both 2.4 & 5GHz SSIDs to the same; in this way, you do not have to change the network manually; for the roaming issue, it is still related to the clients...

Hi, Sorry to hear that you have some difficulty with TD-W9970. We will do some troubleshooting and fix it. a. What is the current light status of the TD-W9970? b. Is there any DSL/phone line...