Hi, Ensure that the 192.168.2.200 is in your DHCP range; meanwhile, except DHCP address reservation, you can enable IP&MAC binding to give it a go. https://www.tp-link.com/support/faq/2208/ May it...

Hi, How did you block this laptop? Via access control or parental control? Below are the instructions: https://www.tp-link.com/support/faq/1743/ access control...

Hi, Is there any error message if you cannot access this website？ Below are some suggestions you can give it a go. 1. Try different end-devices and web browsers. Exclude the possibility that it’s the...

Hi, I tried to but failed to find the firmware you need yet, may I know where did you download the current firmware and udpate it? And what the current firmware is？ What is the current light status...

There are 2 ethernet ports on the Deco M5, you can connect your Windows computer to it by an ethernet cable. regza wrote how can i connect M5 DECO thorught ehernet cable on Windows?

Hi, We found that our engineer is following up your case now; please check your inbox and we can do further troubleshooting to fix it. Good day.