Hi, Sorry for that, we will remind our R&D team and they can work on it. You can keep an eye on official website, any updates, we will post there. Have a ncie day.

Hi, The top one is the latest firmware: https://www.tp-link.com/support/download/td-w8961n/#Firmware You can update it to the latest one and give it a go. Note: How to upgrade firmware:...

Hi, If all the devices connect to the wifi have the same slow wifi speed issue? Please check the wireless link speed of your device which will affect the actual speed. Instruction as below:...

Hi, That is a little weird, with DHCP disabled, did you setup static IP address for the 855RE which is in the same subnet of main router? Besides, you can update the firmware to give it a go. Below...

Hi, Theoretically, the extender won't affect the performance of the main router; Do they use the same network name now? Please give me the below details so that we can do more troubleshooting. a....

Hi, Could you please take a short video of this issue and send to us to do further analysis? Meanwhile, it seems that it is the physical installation issue, if possible, it is suggested to reinstall...