Yes, once the previous Wi-Fi is disconnected, we are not able to control the smart plug anymore. Delete it from the device list and re-add it, you will be able to connect it to the new Wi-Fi network.

Hi, Sorry to tell you that we can provide English service for global users now. It is suggested to contact the local tech support to get some suggestion....

Please firstly check the operating system on your computer. we have driver for Linux (kernel 2.6.24 ~ <4.9.60). Please pay attention to the kernel version. If the kernel version is between...

Only one Archer C1200 cannot meet your inquiry. For your situation, it is suggested for you to use a separate router for the rental apartment. The devices under different routers will be isolated by...

Hi Fred, glad to hear that it works, congrats.^_^ If need any further help, just let us know. Good day

Hi Rotor, To change the Wi-Fi name and Wi-Fi password on your wireless powerline extender, please go to the link below to download the Powerline Scan Utility and install it on your Windows Computer....