Hi, This M7350 does not support VPN function, it only supports PPTP/L2TP/IPSec Pass-through; Meanwhile, cause we are not familiar with the 3rd party VPN, I'm afraid that we cannot give you a specific...

Hi, Please turn them on and off manually again; after that, please reboot the Deco M9 plus and then check whether you still receive the alerts. If still the same, please show us the pictures of the...

Hi, It is suggested to contact the tech support of the camera to change the DNS considering we are not familiar with it. Meanwhile, you can confirm is there any special settings need to be done on...

Hi, After you reset and reconfigure the C9, both wired connection and wireless work properly? What is the IP address you reserved? Please show us a screenshot. And after you enabled the address...

Hi, It is impossible to use PoE switch or PoE splitter to power it up, the Deco M9 plus does not support PoE function. The ethernet port is a pure ethernet port, not power over ethernet. Good day.

Hi, What is the IP address of the camera? Does it work in the local network? Please ensure that it supports remote control, and you can try to change the DNS manually. Besides, you can contact the...