@janoosti Hi To do further troubleshooting and help you to fix this problem, we will follow up via email later. And I have emailed you already, please reply our email and then we can try to sort it...

What's the current firmware version on your device? Please show me the build number in the firmware. Besides, here is the link for you to download the firmware:...

TD-W8961N_V2_150630 is the only one firmware released on TP-Link official website. " 2.0.0 Build 161228 Rel.05070 " may be a customized firmware, it would be better for you to contact the local...

Please make sure the access point is powered on properly. Please check the light status on it, do you have a solid on light on it? If not, please firstly check the power supply for it. Scondly, how...

It is suggested for you to set Static IP on both CPE510s. The first one should be set as Access Point and the second one should be set as Client. Please refer to the instructions in the link below to...

According to your description, the extender is working fine now. The trouble shootings should be done on your windows laptop. Please have a try to reboot your computer. And you can also update the...