Thanks for your valued reply. What is the serial number of the C4000? When and where did you buy this router and do you have any proof of purchase? One more thing, what is the model number of your...

Hi, If the DSL router works in bridge mode, do you have any other router？ Is it your network topology-- Dslam--8961n(brigde mode)--host router？If not, please correct me. Please login to the web...

TonyFrend wrote Hi, I upgraded to version 1.2.8 which seemed to work fine for the last few days. However, this morning my Google Home devices could not connect to the network and required the Deco...

GrimReaperMB wrote I had not issues on the last updates but I’m having the issues with the 1.2.8 update. Hi, Could you please give us a detailed description of the current issue after update the...

Hi, We totally understand your feeling, both of us want to sort it out. May I know the distance between your device and the C4000? Did you try to move it closer to the main router and fresh the wifi...

Hi, May I know who is your ISP? What is the light status of the C5400 when the connection drops? Please login to the web UI of the C5400 and take a full screenshot of the advanced-status page and...