Hi, May I know if all the devices cannot see the 2.4Ghz ssid at that time? What about your laptop? Try to move them closer to the main router and check whether you can detect the 2.4GHz. Meanwhile,...

Hi, What is the hardware version of the Archer C7? Below is the instruction: https://www.tp-link.com/en/support/faq/46/ Whatis the format of the HDD? Does password need to access the Box? Meanwhile,...

Hi, Thanks for your feedback, and sorry for the inconvenience. we will remind our R&D colleagues and then they can work on it. FYI, usually, there will be a firmware released once received some...

It varies with different models/routers. What is the model number of your TP-Link router? Or is there any product that you are interested in? Good day.

What is the host IP address of the host router? When the 941HP stops working, please check IP address and default gateway with your device connected to it. At the same time, please connect your...

Hi, @Victor01 So sorry for the inconvenience caused here, we will remind our agents to keep their promises and provide better customer services. Back to your case, you can refer to the instruction to...