Hi, Haha, I totally understand, we found that Mrspikkle0801 failed to update one of the Deco M9 plus, that is why he met some internet issue. Our engineer guided him update manually and it works. So...

Hi, FYI, the M9 plus has the omni directional antenna, while due to the specification of wireless, the signal strength may be weaker in vertical direction than horizontal one. While there is no wall...

Hi Mike, Have you setup static IP for your smart phone after it is connected to the print server's wifi? It should be 192.168.0.x, in the same subnet as the print server. After that, please test...

Hi, What is the IP address and default gateway of this PC? Below is the instruction to find them: https://www.tp-link.com/en/support/faq/838/ Meanwhile, in the same network, please test whether you...

Hi, It is suggested to change the DNS server to 8.8.8.8/8.8.4.4. Once you go to advanced-internet page, you can see DHCP server/LAN settings, then you can see the option to change DNS server....

Hi, could you please shot a short video about the high pitch noise issue and send to us. Meanwhile, have you ever tried to hard reset it? Or try to pair them with the tpPLC utility? Does it work?...