Hi, could you please shot a short video about the high pitch noise issue and send to us. Meanwhile, have you ever tried to hard reset it? Or try to pair them with the tpPLC utility? Does it work?...

Hi, @Eprst I found that the current firmware version is 150908, while I cannot find it on the firmware tab on the official website. May I know where did you buy this extender? Meanwhile, could you...

JinaneK wrote My solution which worked today: I tool the repeater & set it up on another different ssid (different house) & it worked. Then back to my house I redefined it again & voila it worked!...

Hi Philipp, Cause the latest firmware fixed the WPA2 Security (KRACKs) Vulnerability, I confirmed with our engineers, there is no way to downgrade it to the original firmware yet. While per I said...

M.Hamed wrote I have the same problem where my router and extender RE350 show that they have the internet and my devices are connected, but no internet reach my devices. Hi, What is the light status...

Hi Vada, I emailed you the instruction to downgrade the firmware already, you can check your inbox. After that, please take some time to test whether it works fine. Any updates, just let me know....