Hello, to upgrade firmware, we have to verify hardware version first. Back to your case, the hardware is V3, while you tried to update the firmware for V3, they are not compatible, that is why you...

Hello, what is the model number of your TP-link switch? Right now, the switch can be controlled by itself/kasa app/ alexa/ google. There is a physical power button/ switch, and it supports kasa app;...

Yep, we TP-Link do have some IOT devices ,like Deco M9 plus. which can be used to control HS105. Below are some instructions/statement you can get more details....

Hi Kalinda, The current situation is weird like you said, and we would like to follow up your case via email to get more details; please reply to us if you got an email from us. And then we will try...

Hello, like the light status of the C1200 auto-reboot issue, whether it will go back to work automatically and so on. Besides, back to your case, did you update the firmware? Does it work? Any...

It was Great. If need any further help in the future, do not hesitate to contact us. Good day.