Hi, Bobby, for your information, to the current kasa app, the remote control will be hidden by default with it enabled successfully, while it will be there once it failed to be enabled. So back to...

Hello, Howard, How did you reset it? With the Router powered on, use apin to press and hold the Reset button (about 5 seconds) until the LED becomes quick-flash from slow-flash. And then release the...

Hi Heera, please ensure that you set night vision as “automatic”, you can go to device settings-night vision page to confirm it. Meanwhile, what is the current firmware of KC120? Thanks in advance....

Hi, how to set up VR400 as an access point, you can refer to the instructions below: setup video: https://www.tp-link.com/uk/download/Archer-VR400.html#video May it help. Good day.

More specific symptom of the current randomly reboots issue will be better. Besides, you can try to install the firmware below to give it a go. http://support.tp-link.com/f/003141499f/?dl=1 9 (For US...

Hi, what is the current network diagram? Does specific device have this issue? Obtained public IP address? If so, what is it? And what is the public IP address it obtained? Meanwhile you can setup a...