First, you can try to update the firmware if it is not the latest one. And then you can reset it and reconfigure it to unbind it from another account. How to reset: With it powered on, hold the...

In step5, it asks you to enter a NEW password to access the camera, cause we have reset it, it won't be the original password which you forgot anymore. So please ensure that you reset it successfully...

Hello, below is the instruction to do the port forwarding on the C3200: https://www.tp-link.com/en/faq-1106.html While please notice that you need figured out the port number and port protocols...

First for the speed issue, it is suggested to follow the instruction below to narrow down the issue first: https://www.tp-link.com/en/faq-2170.html For the port forwarding issue, which is port is not...

Hello, the Archer VR400 does not support smart connect yet.

Hello, Archer VR400 does not support airtime fairness function. Hope you understand.