@Porsche911 Do you mean you cannot login to the router web GUI? If you can't recall the login password, it's suggested to perform a factory defaults restore, which will reset all the settings you've...

@Gsom7 Is it a TP-Link router? Please verify the model number of the device by checking the sticker on its bottom. If you are having a hard time configuring the TP-Link router, please go through the...

@A.bdulla-1212_1 Hello, a detailed issue description including the TP-Link device model as well as its hardware version will help a lot in addressing the issue, so don't hesitate to provide as many...

@nati9 Can I confirm how does the printer connect to the AX11000? Wired or wirelessly? If it connects to the wireless network, which network does it connect to, 2.4G or 5G? If the printer only...

@AngelAuthor Please follow this guide for configuring the Parental Control. There are three examples at the end of the guide. Make sure your son's computer doesn't use a randomized MAC address as...

Hello @PaTHoS You may try the suggestions and beta firmware we provided in the following thread: https://community.tp-link.com/en/home/forum/topic/245560