Hi folks, here's my update: I got sick of waiting for Virgin / TP Link / Netgear to fix the issue (wherever the fault actually lies). I went and bought my own router instead:...

Hi Kevin, It can detect the 5GHz band from my router. I think I tried setting the 5GHz band on my router to 36 already, but it didn't solve the problem. I also updated the firmware with the more...

Oh wow! It's so niche and I really thought I was the only one. I even started a thread on Virgin:...

So I bought a TP Link RE305 range extender to boost the Wi-Fi signal from a Virgin Media Hub 3.0 around my apartment. The 2.4GHz channel links up perfectly and I can get the signal around the place,...