@Kevin_Z One unit is in router modus and the second one as slave. Disabling VPN does not help and mobile data is enabled ofcourse In the meanwhile if installed the app on an other (android) phone and...

Hello, I recently upgrade my Deco system from a P7 to an X60 system. Now I've noticed that the cloud management does not work anymore. Do I have to change some settings to enable this feature or is...

Try to disable fast roaming. I have had the same problem with the same tv, disabling fast roaming worked for me...

Turn of parental controles for this device. I had the same issue with my daughters iPhone, after (temporary) disabling this the update went fine.