@RubenR I am afraid I am not a technician and I have nothing to offer. Since I responded to @Brunofs my wifi has gone right back down to almost nothing. To my layperson's mind, it almost seems like...

Same issues. Went through all sorts of support options. The system lasted 6 months before performance dropped off dramatically. Nothing has corrected the slow speeds. I will watch this space to see...

@Brunofs - no, I gave up and eventually hardwired my main level sites in my house. Since doing that, I have had much better wifi readings too, which makes me wonder if my PC was somehow interfering...

@Kevin_Z Thanks Kevin, since your last reply, I had completed your suggestions and also received a request from another support technician suggesting a hard reset. A hard reset has been completed and...

Thanks @Kevin_Z Here is a summary, followed by screenshots for each reading. The network consists of three deco units, two on the ground floor and one upstairs. My wireless tests have been taken two...

ISP is providing close to contract download speeds at around 18 mbps. Deco wireless gives around 7 mbps with just a laptop and iphone connected. Wired connection through the Deco is just 3 mbps....