Forums/
Deco
2022-09-15 16:11:24
Hi @David-TP, I don't see the 'Contact us' on the android app so I had to select an FAQ category then scroll down to select "No, I need more help". Then select "Email Us". This way I was able to...
2HELPFULS
Forums/
Deco
2022-09-15 07:12:10
Hi @Heidi_Alp, Thanks for your reply, I do not use a VPN and when I switch on aeroplane mode I cannot access the Deco app because it needs an Internet connection to connect to the Decos
2HELPFULS
Forums/
Deco
2022-09-15 04:08:02
Hi @David-TP, I was referencing both options and I realise that this is a device-specific firmware upgrade rather than enabled via the management app. I will raise these questions separately so I...
1HELPFULS
Forums/
Deco
2022-09-15 04:02:02
Hi @David-TP, Yes this is where I clicked before to change it but now it does not do anything. I even turned off data and made sure I was connected to the main Deco and cleared the data/cache of the...
0HELPFULS
Forums/
Deco
2022-09-14 16:19:34
Hi @David-TP , When I first downloaded the app I was able to set yhe DNS at WAN level, but now I am unable to change it again. As you can see I have changed the DNS to 1.1.1.1 and 8.8.8.4.
0HELPFULS
Forums/
Deco
2022-09-14 16:12:33
Hey @Mawaukee, I'm guessing you mean manually choosing the band per device? If so I completely agree, also the ability to choose the connected Deco for static devices.
3HELPFULS