@Hannibal_Lack Hi there. Yeah, it turned out I was using the wrong login but even after I got the correct login username and p/w, it still won't work. iPrimus doesn't explicitly state anywhere on...

Didn't help, unfortunately but the DNS servers listed are the iPrimus ones for Melbourne, so they are valid. :( Thanks for the response, though.

My iPrimus-supplied modem died, so I bought a TD-W9970 to replace it. All the lights are solid green, and the status page shows IP address and all that jazz, so I'm 99.9% sure it's setup correctly....