I have not had a response from this forum but I have resolved the issue...kind of. The modem does not have a dynamic IP (it has PPPone) so it needs a username and password. None of the Un & Pw...

am trying to connect Connecting AC1300 Deco M5 to a BTOpenreach Modem. but the Deco M5 unit is not connecting to the internet. it detects that the modem uses PPPoe and asks for a username and...

I am trying to connect Connecting AC1300 Deco M5 to a BTOpenreach Modem. but the Deco M5 unit is not connecting to the internet. it detects that the modem uses PPPoe and asks for a username and...