Hello, Sometimes after a few days sometimes the OC200 give the above error. OC200 Cloud Acces disconnected due heartbeat packet loss Some devices lost their connection How can i solve this and what is

Hello, i'm trying to manage a simple way of connecting guests to my EAP225 with vouchers or login/password or just password in a QRCODE. I found on this forum an url but it doesn't include any voucher