Model AX3000 Deco X60 WiFi 6 - (not available in the options above under Model -To enable this post to go through, I randomly selected the model and version.) Installed it on 1/5/21 after updating fir

Our internet has been dropping on a regular basis. When I try to check the status on the Deco app, it says, "Something went wrong with the Cloud service. Please try again." The LED on the main deco is