Does my phone have to be on when recording video in the cloud via the app?

Hi I need help. My c320 cam will live stream for about 10 seconds and then stop. It looks like WiFi signal has been lost, I'm unable to watch playback clips. I get the wheel spinny icon when trying to

Hi, I have 5 units of C320WS and 1 unit of C210 and the system has been working flawless. However, I recently tried to add C110 to the system. Whenever I added the camera, my whole Wifi crashes. All m

Hello everyone! Perhaps someone would be able to provide a solution on the issue I am currently experiencing on the Tapo C110 cams. I am already at my wits' end. SETUP: Network Topology: ISP -> ISP Mo

Just brought a TP Link Tapo C210 CCTV and trying to configure this CCTV. Going to few steps successful and the last said " failed to receive ip address" I am using MaxisHome Fiber at home. Need your v

How do I change the email address I used when I initially downloaded and installed the Tapo on on my Iphone?