@Weiyi Can you be more specific? Is the robot vacuum unable to move at all (or just circling in a small area), or is its cleaning path messy? What happens if you use a dry mop?

FDJ wrote @Wayne-TP Yes, the power limit setting. Its feeding an electric fireplace, limited to 1000w, on the fireplace low heat setting. I wasn't aware there was a duration of excessive draw before...

Maddem wrote @Wayne-TP Yes, line crossing does not work when the camera is connected to the H500 hub. However, when it is disconnected from the hub, it works. Yes, I can reproduce this issue. I also...

RobOSA wrote @Wayne-TP Thanks for getting back to me, that's great to know, I shall purchase a smart button and give it a go. Can I ask when the deadbolt is likely to be available officially in the...

Wayne-TP wrote A beta firmware is available to resolve this issue. If you would like to try it, send me the Mac address of your device via private message. Before the Upgrade (1) Please be sure you...

@Jarud @Rod7374 @Alyssia @King_Bob_II Hello everyone, please try to restart your robot vacuum in the following way, then reconfigure the device, see if that helps. 1. Open the cover on top of the...