@daanos If an issue is exceptional and lacks standard troubleshooting steps, it should be handled individually by the support team for further investigation.

ValerioBonini wrote @Wayne-TP It seems the problem is solved now. This is how I proceeded to solve it. After a few days one of the two cameras became unresponsive. It never detected any movement and...

@Robgt81 @Zexel The relevant modifications have been included in the latest firmware 1.1.12 Build 250806 Rel.40262n. Issue Description Tapo D130's spotlight does not turn on normally in night mode....

Pieter4 wrote @Wayne-TP Hi Wayne, I have the same issue. The fault must be with the camera. Even though it works perfect when charged via USB, I have tested the solar panel on another C410 device....

@Kaiman1821 I’m guessing you might be referring to the map appearing too small, so it is difficult to place or move virtual walls to the correct position, is that what you mean? Actually, the map can...

@th255 I believe further investigation is required for your case. To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the...