@Roseline I should remind you that the washing machine is not a supported device type by Tapo or Kasa smart plug. Continuously controlling an unsupported load may increase the risk of damage to the...

@Lar2084 Just to clarify, the problem device is the chime, not the doorbell itself, correct? If the chime is blinking red and green, it means it is ready for setup. You can follow the guidances in...

@KatIsa Please verify the type of disconnection your device is experiencing. Specifically, check whether it is losing its Wi-Fi connection or becoming disconnected from the cloud (where remote...

@Ryan91 Are you asking if there’s a device that can both monitor and control temperature? Yes, we do have a standalone product that fits that purpose, the Kasa KE110. It's a separate device that is...

@cganchev May I know what version of your Tapo App is? Do you use an Android phone or an iPhone? What's the model and OS version (Android/iOS)? Can you also share some screenshots here?

@atalavero @ShelleyP Beta firmware has been sent to your device. You may check it 30 minutes later in the Tapo app and perform the update.