Hey,
Im having real issues with my cameras staying connected to my Internet, its continously going offline. The door bell which is further away doesnt have the issue. Is there a way to resolve this?
Thanks
Please verify the type of disconnection your device is experiencing. Specifically, check whether it is losing its Wi-Fi connection or becoming disconnected from the cloud (where remote control is unavailable but local control still works).
You can determine this by observing the device's LED indicator:
This article should help, check it out. What to do if I can't control my Tapo cameras on the Tapo app?
@Wayne-TP hi there, its losing connection to the Internet. I thought maybe it could be where it is but I brought it inside. It still completely did not have signal apart from a very short amount of time yesterday. Its happening to two but one is far worse than the other. We are experiencing extreme harassment from a neighbour at the moment thats including threats to life, so ita paramount we have these working.
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