@Pip8 Please ensure your Tapo app is updated, you may try to delete and reinstall it. Do not enable VPN on your phone while using the Tapo app. Have you noticed anything unusual with the camera’s LED...

KLeong wrote Model: C425 Hardware ver: 2 Firmware ver: 1.2.2 Tapo App: 3.17.506 I am unable to view my cloud recording, live feed and local storage recording works. @KLeong Is everything ok now? Any...

@Becky1404 Please double-check the camera's night mode settings, which mode is it on now? *Go to camera's Device Settings > Video & Display > Night Mode Settings. About the Pan & Tilt issue, it might...

@RichardSe Is the LED on your doorbell showing any unusual colors? This article might help, take a look. Cannot view Tapo/Kasa Camera

@Keith68 This should help, check it out. What if Tapo smart devices keep losing connection or going offline?

@davyd Beta firmware has been sent to your devices, you may check it 30 minutes later in the Tapo app and perform the update.