Tapo Smart Camera Forums - Smart Home Community

Lost internet for two days, and could not access Tapo cameras or HB500

I recently bought four Tapo C660 KITs with the solar panels, an HB500 hub, and two C200. To get better mesh coverage, we added a TP-Link BE10000 to our current three Deco 20 mesh network. The goal is

Hub Video StorageDevice ConnectivityRecording

By Grun4it · Latest post Yesterday by Grun4it

1Helpful

50Views

2Replies

Recording from Tapo C560WS camera to H200 or H500 hub?

I seem to be getting some conflicting answers online but does anyone know for sure if the Tapo C560WS camera can record to a hub like the H200 or H500? I know it can record to a local card or cloud bu

RecordingHub Video Storage

By Meteorites · Latest post Thursday by Wayne-TP

0Helpful

123Views

3Replies

Tapo C100 hardware version 5.0 versus 1.0

I have a Tapo C100, hardware version 5.0, which I'm very happy with. I actually bought two of them, but one is hardware version 1.0, and honestly that doesn't work for me: no person detection, can't c

FirmwareMotion DetectionHub Video Storage

By stephtara · Latest post a week ago by Solla-topee

0Helpful

82Views

1Replies

Please help me comparing Tapo solar camera models

Hi everyone! 👋 I’ve spent a lot of time trying to compare the Tapo solar-powered camera models — especially C410, C420, C425, C460, c610, c630 (and i only discover these solar panel modells but tell

Solar PanelHub Video StorageCamera modell comparison

By Zenoxi · Latest post a week ago by Wayne-TP

0Helpful

196Views

1Replies

TroubleshootingWhy Video Lag, Frame Drops, or Delayed Recordings Occur When Switching Camera Storage to Tapo Hub

After changing your Tapo camera or doorbell's video storage path from the microSD card to a Tapo hub, you might notice some anomalies, such as delayed recordings, playback lag, frame drops, or missing

Device ConnectivityRecordingHub Video Storage

By

Wayne-TP

0Helpful

146Views

0Replies

update c246d to support H500

Hi on website found device will update firmware to support home base H500. can i know Sep 2025 but can i have exactly date if waiting longer then this week or longer i might to use second plan to purc

FirmwareRecordingHub Video Storage

By Sugarbeats · Latest post 3 weeks ago by greggscell

2Helpful

677Views

7Replies

SolutionWhat to do if "Firmware not supporting" appears when selecting the hub to store videos on cameras

This Article Applies To Tapo C560WS V1, FW: 1.0.8 Tapo C260 V1, FW: 1.0.15 Tapo H500 V1, FW: 1.1.1 Phenomenon Description When selecting the camera's video storage location on the camera's Device Sett

Highlighted ThreadOfficialRecordingHub Video Storage

By

Solla-topee · Latest post 2025-09-09 06:02:40 by Solla-topee

1Helpful

896Views

7Replies

C260 and H500 HomeBase

Hi guys. I update today the Camera C260 for firmware V1.0.21 and i cant save or conect the camera to H500 to have all central, no SD card and all AI on the hub and not in the camera. When you will mak

Hub Video Storage

By jfilipelcarvalh · Latest post 2025-09-04 22:45:46 by Martybb

5Helpful

619Views

8Replies

C410 WiFi backup

Hi, I've use some Tapo cameras with a H200 hub for some time and now I wanted to add a couple of new C410 because I noticed that it was possible to make WiFi backup and they should be supported. https

Hub Video StorageFirmwareInstallationTapo App Related

By Nielsen67 · Latest post 2025-07-29 05:58:29 by Wayne-TP

0Helpful

264Views

2Replies