5G Antenna missing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

5G Antenna missing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
5G Antenna missing
5G Antenna missing
2019-05-03 13:41:17
Model: Archer C9  
Hardware Version: V1
Firmware Version:

Our Internet provider advised that our TP Link Archer C9 - 5G Router has 2 Antennas and one middle antenna is missing. He said without it we will not get 5G.

 

So we are looking for one additional 5G Antenna.

 

Please advise if we get a spare antenna for this router at cost. We will pay by Credit Card. Thanks and appreciate your prompt action.

 

Best Regards

 

Dr. Saleem Siddiqi

Karachi -

Pakistan

  0      
  0      
#1
Options
1 Reply
Re:5G Antenna missing
2019-05-05 05:50:51

Hi,

 

As you can see, there are 3 dual band detachable antennas, and with middle one missing, the other 2 still work and the 5GHz are still in use. 

https://www.tp-link.com/en/home-networking/wifi-router/archer-c9/#specifications

 

Meanwhile, the 5GHz will work even though there is no antenna attached; The antenna is used to improve/strengthen the transmitting power / receiving power.

 

For the missing antenna, you can contact the local tech support whether they have additional one. Contact info is support.mea@tp-link.com

 

May it help and have a nice day. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
  0  
  0  
#2
Options