Deco m9 wifi channel
Hi,
My deco m9 is operating in channel 44, which is the same as my neighbor's wifi. May I request the feature to be able to change wifi channel manually to avoid wifi congestion? Since you guys are benchmarking with Netgear orbi, they have the feature to change wifi channel.
Thanks
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Richdem68 @Archer-s @bigmac5753 and all
Per I said before, we have noticed that the feature to choose the wireless channel of the Deco units and we have noted that.
And we have forwarded all the feedback reported by you customers to our product engineer, therefore we can push them forward to evaluate the feasibility and release the new firmware to add this feature.
It is very suggested to keep an eye on official website for updates.
Good day.
- Copy Link
- Report Inappropriate Content
Thanks for your suggestions. To be honest, we have reminded our R&D team, and the engineers are working on it now.
You can keep an eye on official website or Deco app for more updates.
Best regards.
- Copy Link
- Report Inappropriate Content
Thanks.
- Copy Link
- Report Inappropriate Content
You are very welcome; thanks for your suggestion and support as well.
Any further problem, please let us know.
Nice day.
- Copy Link
- Report Inappropriate Content
How long does it take to implement such a basic but neccessary feature ?????
Look at the frustrated posts all over the internet about this, You are losing sales and your reputation is being harmed. I just installed an M9 Plus for my neigbour and it automatiacally chose the most crowded channel.
Stability and network speed is terrible to the point it will be returned
- Copy Link
- Report Inappropriate Content
@Richdem68 @Kevin_Z Such a feature should be available asap. My home installation is very complex, around 8 sonos speakers, cameras, bluetooth sensors, etc. A function to fix the channel is definitly needed to avoid interferences. The Deco auto channel selection is not reliable.
- Copy Link
- Report Inappropriate Content
I have M4 but it seems those are camping on the most crappy wifi channel. So manual config is more than needed. If I cannot get confirmation when this functionality will be included I will just send those back.
- Copy Link
- Report Inappropriate Content
@Beba I am not holding my breath they will bother to listen to what their customers are asking for !!!!
- Copy Link
- Report Inappropriate Content
@Richdem68 @s_rosenthaler @Beba
I totally understand your feeling to get how important it is.
With more similar network request reported by you customers, we will contact our R&D colleagues again and push them forward.
We will keep working to provide better device which can satisfy your needs.
Best regards.
- Copy Link
- Report Inappropriate Content
@Kevin_Z
Any updates on this?
I can't understand how your basic older models have this feature, yet these newer ones do not.
- Copy Link
- Report Inappropriate Content
They will tell you that you dont need to change channel in Wifi because Deco will choose best wifi channel for you :)
- Copy Link
- Report Inappropriate Content
Information
Helpful: 4
Views: 11776
Replies: 37