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Hi!
have problems with deco units and unstable internet connection. when it goes and comes i have to factory reset the decos every time.
We will do some troubleshooting first to locate the issue and try to fix it.
1. What is the current network diagram?
2. What is the led status of the Deco M9 plus when you lost connection? Did you have to reset and reconfigure it to make the internet work?
3. At that time, with computer connected to the main Deco directly, can you access internet? Try to simplify the network diagram, in other word, connect the main Deco to the modem only and then connect your computer to the main Deco to verify whether it works well.
4. If still the same, please connect the computer to the modem, bypass the main Deco to test whether the network works.
Below are some suggestions you can give it a go.
1. Relocate the Deco nodes.
2. Swap the locations of the Deco, setup one slave Deco to the main Deco. https://www.tp-link.com/support/faq/2400/
3. Ensure the firmware is up to date.
May it help and have a nice day.
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