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5ghz issue

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5ghz issue

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5ghz issue
5ghz issue
2019-09-24 11:02:02 - last edited 2019-09-24 16:59:03
Model: Archer C50  
Hardware Version: V4
Firmware Version: 0.9.1 0.2 v0093.0 Build 190125 Rel.63783n(4555)

I've been having issues connecting to the 5ghz band.

Some of my phones will never even see the 5g band

And one of then only connects to it if i set my phone region to the united states

My archer C50 is the eu model.

Any solution will be appreciated

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#1
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3 Reply
Re:5ghz issue
2019-09-25 02:19:36

@Jeffjefferson 

 

Hello, the Archer C50 is a dual band router, which supports 2.4GHz and 5GHz both. 

 

Please verify the 5GHz band supported by the smart phone; as far as I know, some cellphones support band 4 only in some countries or districts. 

 

Besides, you can try to change the wireless channel on the web UI of Archer C50 to give it a go.

 

May it help and have a good day. 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#2
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Re:5ghz issue
2019-09-25 19:55:47
Ok thank you I will try it out
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#3
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Re:5ghz issue
2019-09-26 06:34:06

@Jeffjefferson 

 

Definitely sure.

 

ANy updates, please let us know.

 

Best regards. 

 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router! Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#4
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