Multiple accounts managing the same device
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.I just bought a few HS100 Smart Plugs and, after connecting them, discover you can't have multiple accounts managing the same devices? When is that going to be fixed? Surely it's a common request that two or more people living in the same house would want to control the devices in their home?
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The problem with sharing on different phones with the same ccount is you have to give the other users access to every camera and every device. Why would I give someone access to all my cameras when all they need access to is the a wall plug for example. This is not realistic. Why can't this be changed so the primary account holder can choose what exactly is being shared? Seems like a simple change to me. I noticed the same concern in a different forum 3 years ago. It makes me sad that I have to look for a new product now.
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Kristi wrote
The problem with sharing on different phones with the same ccount is you have to give the other users access to every camera and every device. Why would I give someone access to all my cameras when all they need access to is the a wall plug for example. This is not realistic. Why can't this be changed so the primary account holder can choose what exactly is being shared? Seems like a simple change to me. I noticed the same concern in a different forum 3 years ago. It makes me sad that I have to look for a new product now.
@Kristi Thank you for your feedback, we will feedback to our R&D department and then they will work on and evaluate the feasibility. Right now we just have one product support to share with others, the model number is Tapo P100.
https://www.tp-link.com/support/faq/2613/
Good day.
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I agree with the others. It is a shame this cannot be done, and is very frustrating. Roommates should be able to access some of their roommates' devices without getting access to EVERYTHING.
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@Marcia.Zhang what type of support and security is that? Isn't the recommendation to never share your username and password with other people? Generally speaking, this is a huge flaw in TP-Link's security and customer experience. My roommate and I have devices throughout our home and I do not wish to provide them with my username and password considering it's the same credentials that I use to manage my devices in my bedroom as well as some of my families Deco devices. There must be a better solution. Is something at least in the works for future development to make this possible or can we put in a feature request to upvote the necessity for this?
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