HS100 won't turn on via Alexa but will turn off

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HS100 won't turn on via Alexa but will turn off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
HS100 won't turn on via Alexa but will turn off
HS100 won't turn on via Alexa but will turn off
2020-02-05 11:18:30 - last edited 2020-02-05 11:35:06
Model: HS100  
Hardware Version: V2
Firmware Version: Latest

Hello all, I have 2 of these bought today to work with Alexa. With the Kasa app they can both be turned off and on but with Alexa, only the one with Hardware Version 4 works (both turning on and off) the V2 one can be turned off but when I ask to turn on <device name> it doens't work and says its not supported. I have removed from Kasa app and re-added, same with Alexa app, any ideas?

 

Thanks,

 

Jeff

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Re:HS100 won't turn on via Alexa but will turn off
2020-02-09 04:24:23

Nevermind I figured it out.

Jeff_80 wrote

Hello all, I have 2 of these bought today to work with Alexa. With the Kasa app they can both be turned off and on but with Alexa, only the one with Hardware Version 4 works (both turning on and off) the V2 one can be turned off but when I ask to turn on <device name> it doens't work and says its not supported. I have removed from Kasa app and re-added, same with Alexa app, any ideas?

 

Thanks,

 

Jeff

 

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Re:HS100 won't turn on via Alexa but will turn off
2020-03-04 06:26:06 - last edited 2020-03-06 00:28:26

@Jeff_80 

 

Thanks for your reply, glad to hear that you figured it out finally. 

If need any further help, do not hesitate to contact us. 

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