HS100 won't turn on via Alexa but will turn off

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HS100 won't turn on via Alexa but will turn off

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Jeff_80

2020-02-05 11:18:30 - last edited 2020-02-05 11:35:06

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Registered: 2020-02-05

HS100 won't turn on via Alexa but will turn off

2020-02-05 11:18:30 - last edited 2020-02-05 11:35:06

Model: HS100

Hardware Version: V2

Firmware Version: Latest

Hello all, I have 2 of these bought today to work with Alexa. With the Kasa app they can both be turned off and on but with Alexa, only the one with Hardware Version 4 works (both turning on and off) the V2 one can be turned off but when I ask to turn on <device name> it doens't work and says its not supported. I have removed from Kasa app and re-added, same with Alexa app, any ideas?

Thanks,

Jeff

2 Reply

Jeff_80

LV1

2020-02-09 04:24:23

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Registered: 2020-02-05

Re:HS100 won't turn on via Alexa but will turn off

2020-02-09 04:24:23

Nevermind I figured it out.

Jeff_80 wrote

Hello all, I have 2 of these bought today to work with Alexa. With the Kasa app they can both be turned off and on but with Alexa, only the one with Hardware Version 4 works (both turning on and off) the V2 one can be turned off but when I ask to turn on <device name> it doens't work and says its not supported. I have removed from Kasa app and re-added, same with Alexa app, any ideas?

Thanks,

Jeff