subscription not available in my country for the kasa security camera

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subscription not available in my country for the kasa security camera

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
subscription not available in my country for the kasa security camera
subscription not available in my country for the kasa security camera
2020-04-15 09:44:32
Model: KC200  
Hardware Version: V1
Firmware Version: 2.2.36

Hello, i have purchased the outdoor camera KC200 and at the moment i am using the two year free package, which include a 2 day storing on cloud.

I was looking for he plans so when the time comes to update my subscription and it says that they are not available in my country.

SO what happens after the two years pass?

Will i be  able to still have a two day free storage?? 

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6 Reply
Re:subscription not available in my country for the kasa security camera
2020-04-16 07:14:05 - last edited 2020-04-16 07:23:35

@ChristosMach 

Hello, 

Theoretically, after the free period, you will still have the live view and notification as free features, but if you don't upgrade to Plus Plan or Premium Plan, you will not able to use the cloud storage feature.

Where are you from and where did you buy the camera?

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Re:subscription not available in my country for the kasa security camera
2020-04-16 07:16:31

@Stella.Q 

I am from Cyprus and bought the camera from UK , specifically from amazon

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#3
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Re:subscription not available in my country for the kasa security camera
2020-04-16 07:29:33

@ChristosMach As far as I know, we don't have a plan to support Kasacare in Cyprus, you will not able to store the video on the cloud after two years.

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Re:subscription not available in my country for the kasa security camera
2020-04-16 07:32:59

@Stella.Q 

that's a shame because it was not mentioned to the site of the seller when i bought it 

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#5
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Re:subscription not available in my country for the kasa security camera
2020-04-16 08:02:14

@ChristosMach Sorry for the inconvenience caused, as a manufacturer, we are not recommended customers purchase a product in one country and use it in another country, it will avoid the warranty and some advanced features may vary due to the region.

Back to your case, you can return the camera if the cloud storage is necessary after two years.

 

Have a good day.

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#6
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Re:subscription not available in my country for the kasa security camera
2020-08-27 19:26:19

I also cannot use subscription plans as they seem not available for my country.

However, I live in Greece and I bought them from Greece!!!

So I bought cameras that I will not be able to use soon?

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