Failed to enable Remote Control to KP303

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Failed to enable Remote Control to KP303
Failed to enable Remote Control to KP303
2020-06-27 01:47:55

I just got Smart plug KP303 bought in Amazon when i linked to Kasa App its Local only and I can't enable the Remote control in the settings. it says Failed: Invalid Device.

Does it mean the unit of Smart plug is defective?

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Re:Failed to enable Remote Control to KP303
2020-07-01 11:33:34

@Lexi027 

 

Hello, please check the below troubleshooting FAQ first if you cannot enable the remote control on the Kasa app:

Why can’t I enable Remote Control on the Kasa app?

 

If still failed, please kindly show me the MAC address printed on the device label as well as the MAC address you can find on the Kasa app device settings page.

 

Thanks.

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