Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video

Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video
Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video
2020-06-28 09:02:01
Model: KC200
Hardware Version: V1
Firmware Version: 2.2.36

I've just installed a KC200 outdoor camera, mainly for my wife's usage. However the Kasa Smart app crashes on both her iPhone 8 plus, and her iPad 4 when she goes to view the live video. My Android phone has no problems.

 

Redownloaded the app. Problem still persists.

 

Any suggestions?

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3 Replies
Re:Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video
2020-06-29 01:30:46

@JohnStew 

Hey John did you do a Kasa Smart App update, everything has gone bad for me since the app update to version Version 2.22 Buld 794

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Re:Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video
2020-06-29 11:27:49

@ferro13 Yes the app verion is 2.22

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Re:Kasa Smart app crashes on both iPhone and iPad when viewing KC200 live video
2020-06-29 11:42:15

@JohnStew 

 

they screwed the pooch with the latest update, i am rebooting my Archer A10 every dayso that my camera's start recording motion again, i have not had any replies from TP link yet, really pissed off

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