Amazon skill can't find my archer a9

Kevin_Z

2020-07-09 06:22:12

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Re:Amazon skill can't find my archer a9

2020-07-09 06:22:12

@Espia

Hello, may I know your TP-Link ID, please?

Please ensure you've successfully linked the Archer A9 to your TP-Link account and you can manage it remotely. If not yet, please refer to the below instructions to link it first:

How to register a TP-Link cloud account for my TP-Link wireless router to manage it remotely?

May it help.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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#2

Espia

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2020-07-09 14:43:12

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Re:Amazon skill can't find my archer a9

2020-07-09 14:43:12

hi @Kevin_Z my TP-Link ID is mi email home.dleal@gmail.com and i can mange it remotely.

Hello, may I know your TP-Link ID, please?

Kevin_Z wrote

@Espia

Hello, may I know your TP-Link ID, please?

Please ensure you've successfully linked the Archer A9 to your TP-Link account and you can manage it remotely. If not yet, please refer to the below instructions to link it first:

How to register a TP-Link cloud account for my TP-Link wireless router to manage it remotely?

May it help.

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#3

Kevin_Z

2020-07-10 03:25:06

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Re:Amazon skill can't find my archer a9

2020-07-10 03:25:06

@Espia

Hello, thanks for the screenshot and details.

As per your description, it seems that there is still an issue between the Amazon Cloud and the TP-Link cloud and that is the reason why your Alexa cannot find the A9.

Please login to the web UI of the A9 and go to WAN/Internet settings, change the DNS servers to a Public DNS like Googles 8.8.8.8 and 8.8.4.4. Save the settings and then try to link the TP-Link skill again. Let us know if the issue still exists, thanks.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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#4

Espia

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2020-07-10 18:08:44

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Re:Amazon skill can't find my archer a9

2020-07-10 18:08:44

@Kevin_Z

same result

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#5

Espia

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2020-07-11 14:48:58

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Re:Amazon skill can't find my archer a9

2020-07-11 14:48:58

@Kevin_Z another option?

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#6

Kevin_Z

2020-07-13 05:54:05

Posts: 21428

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Re:Amazon skill can't find my archer a9

2020-07-13 05:54:05

@Espia

Hello,

Our engineer will email you, if you are willing to do further analysis, please check your inbox.

Thanks for your cooperation and support. Good day.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.

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#7

Amazon skill can't find my archer a9

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